Shipping & delivery
We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or other issues, please do not hesitate to contact our customer service. Below we explain how your order will be processed and delivered.
Shipping costs
We cover the shipping costs of every order to France. All our products are delivered to your door 100% free of charge. Furthermore, there is no minimum order quantity.
Shipping your order
Have you found the perfect look on our site? Then, of course, you want to enjoy it as quickly as possible! That is why we ensure that your order is processed and shipped as quickly as possible.
Below you will find the average delivery times for all our parcels:
- Once you have placed your order, it takes us 1 to 2 business days to process it. On weekdays, it takes one business day, but if you order on a Friday evening or weekend, it may take a little longer.
- Once your order is processed, it is shipped and takes on average 7 to 8 business days to be delivered.
- The order cutoff time is 5:00 PM (GMT+01:00)
If you have placed an order with us, you can already see after a few days when your parcel will arrive. You will receive your personal tracking code by email, which will allow you to track your order via our tracking partner. To find out how this works, please visit our Track & Trace page.
To ensure that your order will be shipped today, you can always contact us by phone. Our service team will be happy to help you make the right choice.
Delivery of your order
When your order is delivered, you can enjoy it! Of course, there can always be a problem. Want to return? Visit this page.
A defective product?
That is really unfortunate! Unfortunately, it can happen that your product is damaged during transport. In this case, we always deliver a new parcel free of charge the first time and unfortunately cannot proceed with a refund. If it goes wrong the second time? In that case, we will refund the full purchase price.
To order something
The ordering process at Divine Mode is very simple. First, you need to go to the products page and add the desired product to the cart. To do this, click the "Add to cart" button.
Here, it is important to check if you have selected the correct variants. If everything is in order, click the "Proceed to checkout" field. On the information page, you must enter the correct address data. Please make sure all information is correct. If this information is correctly filled in, you can click the "Proceed to shipping" button.
The "Shipping" page gives you the opportunity to check the entered address data once again. It also states that every shipment is completely free. As a sign of appreciation towards our customers, we always cover the shipping and delivery costs. You can now continue by clicking the "Proceed to payment" field.
For payment options, you have a choice of several payment methods. On Divine Mode, all payment options are SSL encrypted, which means you can always rely on a secure payment environment.
- Visa
- Mastercard
- American Express
- Apple pay
- Google pay
- Maestro
- Shop pay
- Paypal
After choosing the appropriate payment method, you must click the "Complete order" field, after which you will be redirected to the payment method you chose. Follow the instructions on the corresponding page to finalize your order. In the unlikely event that you encounter problems with your order, you can contact us at any time.
A lost parcel?
If a parcel is lost or cannot be delivered for logistical reasons, we always send a new parcel before proceeding with a refund and return. If the order has not been received 60 days after shipment, it can be refunded.
For any other questions, please contact us.
Mode Divine is operated by Fastshopping, a company registered in the Netherlands. Our business ID is 94701431.
Store name: Mode Divine
Address: Kroonwerk 32, Nijkerk, Gelderland, 3862 NB, Netherlands
E-Mail: info@modedivine.com
Phone: +31645181153
Opening hours:
Monday - Friday: 08:00 - 18:00
Saturday and Sunday: 10:00 - 16:00